Dispatch Software Built Around the Moving Day
One calendar for every job, crew assignments with roles, time tracking with breaks, and automatic status updates — dispatch without the whiteboard.
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Dispatching a moving company means juggling trucks, crews, start times, and last-minute changes — and one missed assignment costs real money. Reelow CRM puts scheduling, crew management, and job tracking in one place, so dispatchers see every job and every crew at a glance, and the office always knows where a job stands.
One calendar for the whole operation
- Job scheduling calendar with every booked move, date, and crew
- Multi-day moves with individual dates per day
- Unified JOB-XXXX numbering so office, crew, and customer reference the same job
- All times shown in your company's local timezone
Crews and roles, not just user accounts
- Assign movers and crew leaders to each job
- Role-based access: dispatchers manage the board, crews see their assignments
- Every user included on every plan — no per-seat charges for adding crew members
Time tracking that matches how movers bill
Crews clock jobs with pause/resume time tracking that separately records total time, break time, and billable time — so the final bill reflects reality and disputes get settled with data. The final-bill workflow turns tracked time into adjusted charges and the final invoice.
Status updates without phone tag
Automated job status transitions keep the pipeline honest, and on the Professional plan, workflows send SMS updates to customers automatically — booked, en route, completed — while two-way SMS lets dispatch answer questions from one inbox. Automated review requests go out when the job closes.
Frequently Asked Questions
What does moving dispatch software do?
It replaces the whiteboard and group texts: scheduling every job on one calendar, assigning crews and trucks, tracking job status through the day, and recording time worked. Reelow CRM includes all of this in both plans, integrated with estimating and payments so dispatch isn't a separate tool.
Can crew members see their jobs in Reelow?
Yes. Movers and crew leaders get role-based access to see their assignments and job details, and every user is included at no extra cost on every plan.
Does Reelow track billable time on moving jobs?
Yes. Pause/resume time tracking records total, break, and billable time separately per job, and the final-bill workflow converts tracked time into the adjusted final invoice.
Is dispatch included or an add-on?
Included. Scheduling, crew management, and time tracking are part of every Reelow plan — Starter at $79.99/month and Professional at $199.99/month, both with a 30-day free trial.
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