A Moving Company Customer Portal Without the Login Friction
Send secure, mobile-friendly links for estimates, signatures, payments, inventory, storage autopay, and claim documents — while your team keeps the full record in Reelow.
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Customers want self-service, but they do not want another password. Reelow gives moving companies focused customer-facing pages for the exact task at hand. A customer can review and sign an estimate, pay, complete a room-by-room inventory, or upload claim documentation from a secure link while the office sees the results inside the CRM.
Make each customer task easy to complete
- Review a branded moving estimate and pricing breakdown
- Sign estimates and other supported documents electronically
- Pay a configured deposit or payment request
- Build a room-by-room inventory from a phone
- Upload claim photos and documentation through a dedicated claim link
Skip usernames and forgotten passwords
Reelow uses task-specific public links for customer workflows. The customer opens the relevant page directly, while internal CRM navigation, company settings, and unrelated customer records remain outside the experience.
Bring customer submissions back into operations
- Use submitted inventory to improve the estimate scope
- Store electronic signatures with the document record
- Track customer payments against the right job
- Attach claim uploads to the claim workflow
- Keep customer-facing actions visible to the office team
Present one professional moving-company brand
Customer-facing estimates, documents, and receipts use the moving company's information and branding. The experience feels connected from quote through payment instead of sending customers across unrelated forms and apps.
Explore related tools
- Moving Company Booking Software — Guide customers from estimate review to a confirmed job.
- Moving Payment Processing — Collect deposits and balances from customer-facing links.
- Customer Inventory — See how room-by-room self-surveys feed the estimate.
- Claims Management — Collect claim details, images, and signed settlement documents.
Frequently Asked Questions
Do moving customers need a Reelow account?
No. Reelow's customer-facing estimate, signature, payment, inventory, storage-autopay, and claim-upload pages use focused links instead of requiring a customer CRM account.
Can customers complete their moving inventory online?
Yes. A moving company can send a secure inventory link so the customer can add room-by-room items from a phone. The submitted inventory feeds the CRM estimate workflow.
Can customers sign estimates online?
Yes. Customers can review a branded estimate, sign electronically, and complete the configured deposit step through a public signing page.
Can a customer upload claim photos?
Yes. Reelow supports a dedicated claim-upload link for customers to submit documentation and images into the company's claims workflow.
Is the customer portal mobile friendly?
The customer-facing pages are responsive and designed for common phone and desktop browsers, helping customers complete tasks without installing an app.
Run your moving company on Reelow
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